Outbound Sales Warm-Up: Vapi Agent 'David' Qualifying Dental Practices Before the Human Call

Problem: Dently AI's booked prospects arrived at sales calls cold, reps had no advance intel on fit or objections, and prospects had never actually experienced the voice AI product they were being pitched.

Solution:

Built 'David' on Vapi, GPT 5.2, Deepgram Nova 3 transcription, Elliot voice, triggered when a prospect clicks 'Talk to your AI advisor David' on the booking confirmation page. The system prompt architects a dual-audience role: answer the prospect's questions and build confidence while qualifying fit, surfacing objections, and packaging a briefed lead for {{sales_rep_name}}, explicitly instructed not to close, since that's the rep's job. Dynamic variables ({{lead_first_name}}, {{practice_name}}) personalize each call, and the agent doubles as a live preview of the exact voice AI Dently would deploy for that practice.

Result:

Prospects now walk into their activation call pre-qualified and pre-sold, having already heard the product working, while reps receive a briefed lead instead of a cold one.