Fireflies Transcript Onboarding Agent: Call Transcript Processing → AI Question Generation → Revscale Response Pipeline

Problem:

Revscale's onboarding team was manually reviewing sales call transcripts from Fireflies, extracting key questions and discussion points, and generating onboarding responses for each new client, a time-consuming post-call process that slowed down client activation and produced inconsistent onboarding quality across different team members.

Solution:

Built a two-stage n8n onboarding pipeline, the intake stage receives the transcript via webhook, sends it to the PDF.co API for structured extraction, and passes it to an Onboarding Agent (DS RVSCL model) for initial processing; the full production stage receives the Fireflies transcript payload, formats it, flattens the data into a structured list of question objects, aggregates all questions, passes them to an OpenAI-powered Onboarding Agent with structured output parsing to generate accurate onboarding responses, appends the company ID to the JSON payload, and fires the complete response set to the Revscale generate responses webhook.

Result:

Delivered a fully automated post-call onboarding pipeline that transforms raw Fireflies call transcripts into structured, AI-generated onboarding responses within minutes, eliminating all manual transcript review and ensuring every new client receives a consistent, thorough onboarding experience immediately after their sales call.